The features list are split into three sections for clarity: IVR, Web management interface & Customer interface :
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| 1. IVR FEATURES : |
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Caller ID & Card Number and SIP/IAX2 Friend authentication |
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Multi-Language support - force specific language, give a menu for language choices |
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Customize the IVR rapidly, chose to play Balance, Time to call, Intro prompt, etc...
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Recording of all calls
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Speed-dial
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Play balance with multi currency support |
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Free VoIP calls between application users |
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Support simultaneous or single access on same card |
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Support call at Zero-Cost & Negative cost |
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Auto creation card option for new callerID |
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Web based, DID & CID based Call Back |
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Top-up account via IVR menu. |
| 2. WEB MANAGEMENT INTERFACE : |
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Advanced Card and Customer management : Creation ; Edit ; Search engine ; batch update ; CallerID handling ; Refill Cards. |
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Define : post-pay/prepay ; Language ; Currency ; Expiry ; VAT ; Recurring Service, User Data, etc... |
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SIP / IAX Friends + ARA support (Asterisk Realtime) |
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Speed dial |
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BILLING MANAGEMENT & REPORTING
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Check the Customers balance; see Refills made, payment received, amount to pay
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Browse online payments made by Paypal and Moneybooker
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Voucher support : creation ; browsing ; batch creation
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Multi-Currencies support : automatic update based currently base on Yahoo Financial
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Reporting statistics: CDR ; Maximum Concurrent calls ; Graphing ; Profit Margin analysis
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POWERFUL RATE-ENGINE
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LCR(Least cost routing) & LCD (Least Cost Dialling) management
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Billing Increment: Progressively different rates through the call
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Scheduled Rates (days/hours of the weeks - PEAK & OFF-PEAK)
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Expiry of rates;
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Import Rate Cards
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Rate-card Simulator
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trunk/voip-provider management
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Failover Trunks
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Batch update for rates
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Calling Packages - X number free minutes to specified destinations
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Subscription services
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Callback Rating
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<DID SALES
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Manage your DIDs and sell them to your customer for monthly usage.
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Customer can reserve DIDs for themselves and configure a Follow-me to redirect the calls
over the PSTN by VoIP.
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REPORTING
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Monthly & daily reporting
• Earnings calculation and markup/margin on report
• Monthly traffic reports (pie chart)
• Daily load
• Compare call-load with previous days
• Criteria definition for reporting
• Export report to PDF & CSV
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RECURRING SERVICE OVER THE CARD
• Auto refill existing card with auto refill option
• Periodically remove credit from customer balance
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OTHERS
• E-Product : allows interaction with third party ecommerce platforms in order to create cards
such as OS-commerce
• Signup modules
• Email activation to verify customer email address.
• Customise mail templates
• ACL (Access control) support for admin users
• DB backup/restore tool
• SOAP-Webservice : Create Card, Remove card, Update... See WSDL :
A2Billing_UI/api/SOAP/soap-card-server.php?wsdl
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Export data into XML or CSV •
Customise look and feel of the interface
• Call-back, Web based, DDI based, CID based and URL / Text triggered Call back •
Call-back triggered through multiple asterisk servers. •
API to display ratecard on own website •
Asterisk Info •
PHPSysInfo (http://phpsysinfo.sourceforge.net) •Asterisk Config
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3. CUSTOMER INTERFACE :
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Online signup, selection of tariff, language and currency with email verification.
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Account info, including update details
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Call history - CDR
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Voucher usage and voucher entry
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Invoice Viewing
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DID selling support - features to sell to pre-configured DID. Customers can redirect DID to his phone-number and even deploy a Follow-Me
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Speed dial configuration
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Ratecard browsing & ratecard simulator
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Web based callback
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Web-phone (Applet Java - IAX Web Phone)
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Caller id : list / add so that customer can authenticate to the service without needing to
enter account and PIN
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Multi-Language support for the customer interface (Spanish, English, French, Chinese,
Italian, Romanian, Turkish, Urdu)
• Forget password option |