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| 1. Billing features |
| » Easy billing |
| » Ability to define call legs for billing purposes |
| » Prepaid and postpaid billing models |
| » RADIUS Support |
| » Unlimited number of rate tables |
| » Initial time, maintenance, and other charges per call |
| » Rating increments |
| » Support for profit per call and call discounts |
| » Management of call time and per call adjustments |
| » Import of provider rates |
| 2. Softswitch features |
| » Multiple account types, including Active User, Network Provider, Wholesale Client, Reseller etc |
| » Multiple IP authentication |
| » User authentication by ANI, DNIS, PIN, IP address, tech-prefix, user name or combination of methods |
| » Management of PINs generation, activation and deactivation |
| » Support for unlimited number of PINs |
| » Deactivation of accounts after certain period or date |
| » Import and export of PIN batches |
| » Management of call limit per PIN |
| » Support for upto 16 Digit PINs including special characters |
| » Management of calls exceeding maximum call time |
| 3. Web site Features |
| » Customized Web site |
| » User registration |
| » User login |
| » History of successful/unsuccessful calls |
| » Enable/disable display of ANI/Caller ID on the CRM |
| » Monthly statements |
| » Email notifications to users when they register, purchase time, change password etc |
| 4. Report Generation Features |
| » System reports, including rates, expense, profit, actual time, expense time, revenue etc. |
| » Account reports, including balance, credit debit, statistics etc. |
| » Revenue, profit and expense reports by provider and/or termination gateway |
| » PIN reports, including active, used, depleted etc. |
| » Revenue, profit and expense reports by account and user groups |
| » Error messages reports |
| » ASR and ACD reports |
| » Reseller and distributor reports |
| 5. Monitoring Features |
| » Email notifications |
| » Unlimited number of account alerts |
| » Real-time monitoring of web access, errors, CDR extract and cleanup logs |
| » RADIUS logs, database load and processes monitoring |
| » Alerts via Email or URL upon reaching account threshold balance, user actions (sign up/cancel services or subscriptions) |
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